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Buy with Confidence!
Refund / Return / Exchange
Policies
All of our products are backed by a 100% manufacturer guarantee on materials
or manufacturing defects.
Return for Refund
If you are not 100% satisfied with your order, please contact us and we will
arrange for the return of the product and issue a prompt refund upon
receipt.
Please note these four simple guidelines:
1) All
returns must be made within 10 days of invoice.
2) Returns
must be shipped in the original packaging with a copy of the packing slip
enclosed.
3)
Original shipping charges
are non-refundable.
In the event of buying during a free shipping promotion,
a reasonable fee may be assessed. (Never greater
than actual shipping and handling charges!)
4) Call
us, or e-mail us using the information listed below. Please have your
packing list in front of you for prompt processing.
Please be advised that we reserve the right to assess up to a flat
$10 handling fee per item on return for refunds. This is to help defray a
portion of our cost incurred
in handling, and re-processing.
Return for Exchange
Upon receipt of your
order, please check your purchases carefully. Verify that the size, color
and style is what you ordered.
Please note these simple
guidelines:
1)
All exchanges must be made within 10 days of invoice.
2)
Products being exchanged must be in new condition, and in original
packaging.
3)
If we made a mistake in the original order that necessitated the
exchange, we will pay shipping charges both ways!
4)
Call us, or e-mail us using the information listed below. Please have
your packing list in front of you to help speed up the process.
Please contact us prior
to sending back a return for refund, or return for exchange. We will issue
you a return authorization (R A) number that must appear on the outside of
the return box. We cannot accept shipments that do not have R A numbers
listed on the box.
Thank you for your
understanding, as this allows us to provide the most efficient customer
service available.
Phone: 1-888-462-6947 or 1-317-524-2251
e-mail:
customerservice@my-healthandsafety.com
Mail: My Health
and Safety Supply Co., LLC
8003 Castleway Dr, Suite
200
Indianapolis, IN 46250
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